6 minutes reading time

What it's about

In this blog post, you'll learn why shift handover protocols are more important than ever and how you can ensure seamless information transfer among different shift crews despite short-time work or home office.

A digital shift handover protocol opens up completely new possibilities and is more important than ever before

Companies face serious challenges due to the Corona crisis. This also affects the organization of working time. In addition to short-time work or home office, some companies have switched their operations to shift work in order to comply with imposed distance regulations and limit encounters between colleagues. To ensure that information is passed on seamlessly between the various shift workers, companies use shift handover protocols.

Digital shift handover – contactless and multimedia

Digital shift handover protocols open up completely new possibilities for information transfer, especially through functions such as text, image and video feedback and the assignment of activities via the Task Manager. Difficulties like poor legibility or ambiguities regarding open tasks are completely eliminated. Shift supervisors not only create and edit the protocols, but are guided through the intuitive documentation, which is enriched with multimedia elements illustrating conditions and events in the respective shift. If required, the shift handover can be done digitally only. Personal meetings or joint tours to discuss and lay out all topics are no longer necessary.

5 Advantages of a digital shift handover protocol

Making shift handover protocols digital has a lot of advantages. Key benefits include:

  1. Contactless handover reduces infection risks

  2. Data points can be tracked and statistically analyzed without further effort

  3. Managers gain real-time insight

  4. Paper costs are eliminated

  5. The likelihood of errors is greatly reduced by eliminating handwritten notes and embedding image and video feedback in digital shift handovers

Would you also like to work with digital shift handover protocols?

Simply contact us via the form. We would be happy to discuss your goals and ideas for digital shift handover with you.

Moritz Stern

Head of Strategy & Marketing moritz.stern@operations1.com

About the author

Moritz Stern is head of strategy and marketing at Operations1. Before joining Operations1, Moritz worked at Strategy&, PwC’s strategy consultancy. Here he advised clients from the operations environment around the globe on strategic issues. Previously, Moritz worked for Alstom Power, Merck KGaA and Arthur D. Little. Moritz holds a degree in industrial engineering (M. Sc.).


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