How Quantum Systems increases output by 300% through paperless manufacturing
Quantum Systems GmbH, based in Gilching near Munich, has quickly become a leading manufacturer of unmanned aerial systems such as vertical take-off and landing (eVTOL) fixed-wing and tilt-rotor drones.
Today, the company employs over 700 people and operates production sites in several countries. In the context of its rapid international growth, Quantum Systems was looking for a solution to implement paperless manufacturing and digitize process-related steps.
- -70% Training time for new employees
- -48%P Error rate
- +300% Output within 12 months
Operations1 enabled us to digitize all production-related documentation.
Director of Operations, Quantum-Systems GmbH
Status Quo
With increasing growth and a high order backlog, paper-based processes and individual knowledge quickly reached their limits.
To enable the rapid global ramp-up of new production sites, Quantum Systems defined clear goals: digitizing process-related steps, establishing scalable knowledge transfer, and ensuring consistent quality through standardization and greater process reliability.
Be inspired by the insights of Quantum-Systems GmbH's success story
Challenges
Production was based exclusively on the experience and knowledge of employees
Documentation was hardly available or paper-based
Slow training of new employees using a mentoring system
Test procedures and checklists were kept manually on paper
Introduction of Operations1
Quantum Systems began its digital transformation in the assembly department: instead of keeping the knowledge of experienced employees hidden in their heads, it was transferred into digital work instructions with images, videos, and interactive elements. This provided both new and experienced employees with clear step-by-step guidance that gave them confidence and simplified processes.
At the same time, integrated serial number recording strengthened seamless documentation and traceability throughout the assembly and testing process—a crucial component for quality and scalability.
Results
Operations1 is now embedded throughout Quantum Systems' entire value chain—from supplier integration and quality assurance to assembly and shipping to global rollout templates.
The visually supported work instructions reduced the training time for new employees from 1.5 months to 2 weeks. Mandatory interactions increased process reliability and reduced the error rate from over 50% to less than 2%.
Thanks to its multilingual capabilities, Operations1 is now used in more than five plants worldwide, ensuring international quality standards and comparability between locations.
Before Operations1, we had an error rate of > 50% — today, it's < 2%. That speaks for itself.
Produktionsleitung Gilching, Quantum-Systems GmbH
Each plant is able to implement changes quickly. This saves a lot of time and coordination effort.
Production Engineer , Quantum-Systems GmbH
Learn more in the webinar recording
Watch the webinar recording to learn how Quantum Systems achieved paperless manufacturing and continues to drive digitalization along the value chain.
Note: The webinar recording is in German language.