• -67% Documentation effort
  • -1,200 Annual working hours
  • 0 scanned paper mountains

With Operations1, we will cover a broad spectrum of our value chain processes in the future.

Claudio Sutter Project Engineer Process Excellence, KraussMaffei

Status quo

KraussMaffei strongly responds to individual customer requirements when configuring its machines and systems. This entails an extremely complex and time-consuming commissioning process, which until 2021 was still based on paper-based processes.

That is why a cross-location team specifically looked for a software solution to be able to digitally map the documentation along the entire value chain.

Learn how KraussMaffei reduced their processing time by -67% with Operations1


Before working with Operations1, commissioning processes were characterized by several media breaks. Initially, bilingual test protocols were created in Word or Excel, which were then printed out and provided in a job folder.

After completion of the commissioning documentation, the documents were scanned and stored in SAP - sometimes up to 350 pages in the case of extensive protocols.

Reasons for choosing Operations1

After extensive market research, internal tests and a comprehensive utility analysis, KraussMaffei decided to work with Operations1.

KraussMaffei was convinced by the high user-friendliness of the platform, the wide range of functions and the easy scalability.


By working with Operations1, KraussMaffei was able to make their commissioning processes more efficient and transparent.

For example, the processing time for extensive documentation was reduced by -67% at the plant in Hanover. At the Munich plant 60 minutes of processing time are saved per machine.

Digitize your commissioning processes with Operations1

Let’s start a conversation

Would you like to know how the digitalization of your commissioning processes can be implemented with Operations1?

Arrange a non-binding appointment with our team. Our experts will be happy to advise you based on your individual use case!

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