What does Muri mean?

Muri is a term from the Japanese lean management philosophy and refers to excessive load or overload on people, machines or processes. It is one of the so-called "3M" or "3 wastes" (Muda, Mura, Muri) that should be avoided in Lean management. Muri occurs when a person, machine or process is faced with a higher load or demand than they can handle. This often leads to inefficient processes, quality problems, deterioration of equipment or even injuries to employees.

How can Muri be managed in the production process?

  1. Workplace design Ergonomic workplace design can help avoid excessive strain. This includes consideration of work surface height, ergonomic tools, good lighting conditions and appropriate working hours.

  2. Process optimisation A thorough analysis of work processes can help identify and eliminate bottlenecks, unnecessary steps or waste. By using lean principles such as value stream mapping, 5S and continuous improvement, processes can be streamlined and optimised.

  3. Load distribution It is important to distribute workloads appropriately to avoid overload. Effective work planning and management can ensure that the workload is distributed evenly among employees and that they are able to complete their tasks efficiently.

  4. Training and development Training and development can empower employees to perform their tasks more effectively and efficiently. This can help them to manage excessive workloads and develop their skills.

  5. Technological support The use of appropriate technology and automation can help reduce repetitive or physically demanding tasks. This reduces the workload of employees and allows them to focus on more demanding and value-adding activities.

  6. Continuous improvement culture A culture of continuous improvement promotes the identification of "muri" and encourages employees to make suggestions for improvement. Regular feedback loops and communication enable stresses to be identified and appropriate action taken.

  7. Teamwork and collaboration Close cooperation between staff and different departments allows tasks and responsibilities to be shared more effectively. A collaborative work environment supports the sharing of knowledge and experience to manage excessive stress.

It is important to note that managing 'muri' is an ongoing process that requires continuous monitoring and adjustment. By applying these approaches, companies can reduce stress in the production process, increase efficiency and create a better working environment for their employees.

What are the goals in tackling Muri?

  1. Improve workplace ergonomics By eliminating excessive physical or mental stress, workplaces can be designed to be ergonomic and safe. This minimises the risk of employee injury and fatigue and promotes their health and well-being.

  2. Optimise work processes Muri often arises from inefficient or unclear work processes. The goal is to analyse and improve work processes to reduce unnecessary stress, increase productivity and improve the quality of work.

  3. Balancing workload Balancing workloads prevents employees from being overworked or underworked. This leads to a fairer and more effective use of available resources.

  4. Reduce errors Excessive workloads can lead to human errors that have a negative impact on product quality. By eliminating 'muri', the aim is to reduce the likelihood of such errors and improve product quality.

  5. Increase employee satisfaction Muri can lead to employee stress, frustration and dissatisfaction. By creating an appropriate working environment in which employees can work effectively, the aim is to increase their satisfaction, motivation and commitment.

In summary, the goal in managing muri is to reduce excessive stress in a production process in order to achieve an efficient, high quality and enjoyable work flow. This leads to increased productivity, improved product quality and a positive employee experience.

You want to manage and overcome Muri it in the long term?

The key to overcoming Muri

With the Connected Worker Platform from Operations1, you digitise your processes end-to-end: from securing knowledge, simple planning and intuitive execution of processes to analysis and problem solving. In this way, you relieve your employees, manage Muri and create efficiency and transparency in the production process.

Operations1 software to overcome Muri