Information security is no longer a technical detail. It has become a decisive criterion when companies select industrial software. Where manufacturing data, process know-how and global IT landscapes come together, organizations need certainty that sensitive information stays protected at all times. Operations1 is certified to ISO/IEC 27001, the internationally recognized standard for information security management systems. That certification is not an end in itself. It answers a very concrete question our customers ask: can we entrust our data and processes to Operations1?
What ISO/IEC 27001 really means
ISO/IEC 27001 defines requirements for handling information security systematically and across the entire organization. The focus is not on individual technical measures but on a holistic approach:
clearly defined responsibilities
structured risk analyses
documented and verifiable processes
continuous improvement
For a software provider like Operations1 this means information security is not an isolated IT project. It is an integral part of the organization, of product development and of daily operations. The certification confirms that these principles are not only designed on paper but practiced every day and reviewed regularly through an external audit.
"Our customers have a strong awareness of information security and expect the same reliability from us. With the ISO 27001 certification we show that we take these requirements seriously and implement them according to a recognized standard."
‒ Marc Morone, Information Security Officer, Operations1
What our customers gain from it
For our customers, ISO/IEC 27001 above all means reliability. In practical terms:
sensitive data is processed in a structured, controlled and protected way
potential security risks are identified systematically and addressed early
processes are traceable, documented and ready for audit
Operations1 is a dependable partner for industrial use
In regulated or complex manufacturing environments, this creates the basis for long-term collaboration. Companies that roll out a Connected Worker Platform across the organization move core process documentation into a digital system. That makes it all the more important to work with a provider who manages information security in a verifiable way.
Transparency—with the right balance
Information security depends on transparency, but also on responsibility. For that reason we deliberately do not publish internal security details or specific technical safeguards.
Instead we rely on:
independent certifications
clearly defined and established processes
regular reviews, internally through an internal audit and externally through accredited bodies
This is how we make sure security is not just claimed but implemented in a way that holds up.
Our commitment
The ISO/IEC 27001 certification is neither a marketing argument nor a one-off project for Operations1. It is a basic condition for working together as equals and a fixed part of our continuous improvement process.
Information security is permanently anchored in our organization, from product development to operations and internal processes. That is the foundation for deploying industrial software securely, at scale and responsibly, today and in the future.