Overcoming challenges, ensuring competitiveness

Knowledge loss

  • Demographic change is leading to a loss of knowledge and expertise

  • Information has not yet been digitally documented, or has been documented inadequately

Extensive documentation

  • Documenting errors and solutions is time-consuming and sometimes inappropriate

  • Manually searching for knowledge is time-consuming and does not add value

Training & Errors

  • Resource- and cost-intensive training of new employees can sometimes take up to 12 months.

  • Accumulation of errors due to embarrassment or misplaced confidence when employees overestimate or underestimate themselves and do not ask for advice.

Capture knowledge, make it available and ready to use

With AI Document Automator, the experience and knowledge stored in employees' heads is systematically recorded and made available digitally in a centralised, scalable manner across all locations.

With clear, step-by-step instructions for process guidance or troubleshooting, the AI Assistant provides support right where the information is needed: on the shop floor. Workers are provided with tailored information in real time, reducing manual search efforts and documentation times.

Resolve incidents efficiently with AI support

Feedback, improve and develop knowledge

Findings from feedback, deviations or maintenance are documented directly, with images or videos if desired. Automated tickets and change notes ensure fast and complete recording.

The data can then be specifically evaluated and validated in order to understand causes, improve standards and continuously develop knowledge in line with a closed knowledge cycle.

AI-based worker guidance with Operations1

The AI Assistant

Use your existing process knowledge as a lever for efficiency: with the AI Assistant, employees can directly access manuals, error logs and maintenance plans via text input to make informed decisions in real time.

  • AI-supported worker guidance for fast problem solving

  • Less search effort through intelligent use of knowledge

  • Faster decisions before downtime occurs

AI Assistant

Find out more in the webinar recording

Please note: Webinar is in German

AI Assistant